1. Introduction

Rockwell Consulting ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

By using our website or services, or submitting any form, you consent to the practices described in this policy.

2. What Personal Data We Collect

• Name, email address, phone number, job title, company name
• Payment and transactional data (processed via secure third parties)
• IP address, browser type, device information, cookies (see our Cookie Policy)
• Support communications and consent preferences
• Audio, video, or image content where consented (see Image Release Terms)

3. How We Use Your Data

• To deliver services and provide support
• To respond to enquiries and requests
• To process payments securely
• To send essential updates and communications
• To send marketing (only where you have opted in)
• To comply with legal obligations

4. Lawful Basis for Processing

• Consent (marketing, media use)
• Contractual necessity
• Legal obligation
• Legitimate interest

5. Marketing Preferences

You will only receive marketing communications if you have explicitly opted in via a separate checkbox. You can unsubscribe at any time using the link in our emails or by contacting us.

6. Who We Share Your Data With

• CRM, automation, and hosting platforms
• Payment gateways (e.g. Stripe or PayPal)
• Third-party media or webinar platforms (only when necessary)
• Legal and regulatory authorities where required

7. Data Retention

We retain your data only as long as necessary to provide services or comply with legal obligations. Media content and testimonials may be retained indefinitely unless consent is withdrawn (see Image Release Terms).

8. Your Rights

You have the right to:

• Access your data
• Request correction or deletion
• Withdraw consent
• Restrict or object to processing
• File a complaint with the Information Commissioner’s Office (ICO)

9. Cookies

Our site uses cookies. For details, see our Cookie Policy.

10. Refund and Terms

By using our services or making purchases, you agree to our Terms and Conditions and our Refund Policy.